COVID-19 Update

Shipping delays due to COVID-19

Due to flight cancellations and reduced capacity caused by the COVID-19, our deliveries and normal transit times are being impacted including Australia Post Express shipments.

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We apologise for the delay and thank you in advance for your patience and understanding as we’re all in this together.

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To Our Forest Community,

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The global spread of COVID-19 is affecting every one of us. The safety and health of our communities, including our loyal customers and dedicated associates, is always of the utmost importance to us. Therefore, we wanted to share an update on how Forest is responding.

In an effort to protect our communities and because the situation is complex and evolving rapidly, our plans may change. And if they do, we’ll let you know.

Our website is always open ,look out for one another, and be safe. We’re excited to see you soon.

The Forest Team

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Please see below for a list of commonly asked questions related to COVID-19 and how it is impacting our business operations and our customers.

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CAN I EXPECT MY SHIPMENT TO BE DELAYED?

Our fulfillment of orders and delivery networks are open and operational. You may experience temporary delays in the ordering process as a result of the additional safety measures we are employing to help protect our team. Recent restrictions have also impacted certain areas of deliveries however we will keep in contact as these arise.

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WILL MY ORDER BE DELAYED DUE TO COVID-19?

At time of order placement, we’ll provide you with an estimated delivery time frame for your order based on your shipping method. Our delivery drivers are making every effort to maintain normal activity however work and travel restrictions may affect shipments to and from impacted areas. This is unfortunately out of our control however we will continue to keep you updated on any orders that are directly affected.